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Workplace Training

Workplace Training

Public Workplace Training Courses

LifeWorks in the Workplace is renowned for providing training that focuses on developing self-awareness, building skills and knowledge, and facilitating behaviour change back in the workplace.

We invite our participants to use the time away from work to reflect on their role, their performance and their development and to explore new ways to engage and enjoy their work lives. To book any of our current courses, please select a topic below and you can book in online.

Customised Training Courses

LifeWorks In Workplace provides many onsite customised training programs on the topics listed below and enjoys the opportunity to co-create new topics for training to meet clients needs.

Please call to discuss ideas you may like to explore for your workplace.

Current Courses:

Building Resilience

Building Resilience

This program enables participants to understand and recognise stress and build resilience through practical techniques to manage life more successfully.

Mental Health Awareness

Mental Health Awareness

Research suggests that 1 in 10 people are living with mental health issues. This means that there is likely to be people in most workplaces that have some type of mental health issues.. This course will inform you about common mental health issues.

Code of Conduct Training

Code of Conduct Training

This program can provide a framework that sets out expected standards of personal and professional behaviour and in some organisations satisfies statutory obligations. Participants will gain confidence developing a framework and also in designing and delivering a training program that imparts awareness of the Code to staff.

Equal Opportunity Awareness

Equal Opportunity Awareness

This comprehensive training program on Equal Opportunity Awareness (bullying, discrimination and harassment) provides staff with an understanding about what constitutes unlawful discrimination, harassment and bullying.

Managing and Leading Change

Managing and Leading Change

This program enables participants to understand and recognise stress and build resilience through practical techniques to manage life more successfully.

Difficult but Necessary Conversations

Difficult but Necessary Conversations

This practical workshop provides strategies and insights on how to conduct challenging conversations within organisations and achieve better outcomes through positive communication.

Managing Mental Health in the Workplace

Managing Mental Health in the Workplace

For anyone leading a team, it can be challenging when you don’t have the information and skills needed to support your staff. This course will inform you about common mental health issues and strategies for managing appropriately in the workplace.

Performance Management Skills

Performance Management Skills

This workshop is designed to provide practical skills and strategies so that participants are better able to tackle the challenging issues that can arise around staff behaviour and performance.

Critical Incident Response

Critical Incident Response

LifeWorks, together with Critical Incident Management Australasia, present an engaging, interactive and practical training course offering staff the opportunity to prepare to provide support in crisis situations.

Assertiveness Training

Assertiveness Training

The aim of this course is to build confidence and improve workplace relationships by discovering how to be assertive in the workplace in a positive and productive manner.

Contact Officer Training

Contact Officer Training

This practical workshop will give Contact Officers the knowledge and confidence to fulfil the role. It will support the organisations efforts to deal with harassment and bullying and assist in providing a respectful workplace.

Customer Service

Customer Service

Build long term relationships with your customers using effective communication, attitude and resolution strategies.

Dealing with Difficult Clients

Dealing with Difficult Clients

This program will focus on improving awareness and skill in managing difficult client behaviour, to debrief effectively after an incident, and learn resilience techniques to strengthen your staffs’ capacity to manage the every day stressors of the work.

Diversity in the Workplace

Diversity in the Workplace

Diversity in the population, the workforce, and the marketplace is a fact of life no manager and employee can afford to ignore. This training will help you to affectively manage diversity in the workplace.

Influence and Negotiation

Influence and Negotiation

This program provides a systematic approach to negotiating that can apply in most situations and will enable participants to learn key communication skills to influence and assist in developing successful negotiation outcomes.

Drug and Alcohol Awareness

Drug and Alcohol Awareness

This program will discuss prevalence of substance abuse in the workplace, impact on work, health, and family, warning signs of substance abuse and where to get help.

Emotional Intelligence

Emotional Intelligence

Being aware of others’ emotions is critical to build a successful workplace environment. Build quality interpersonal relationships by recognising your own feelings and those of others.

LGBTI Awareness

LGBTI Awareness

This program gives staff an introduction to the core principles of working in an inclusive and respectful way with lesbian, gay, bisexual, trans, and intersex (LGBTI) people.

Managing Conflict in the Workplace

Managing Conflict in the Workplace

Learn how to manage yourself effectively and develop practical strategies and techniques to prepare for, respond to and deal with conflict productively.

Managing Stress

Managing Stress

This program looks at the impact of stress and how we can minimise the negative impact on our health and well being.

Mediation Skills for Managers

Mediation Skills for Managers

This one day workshop provides Managers and HR Staff with the necessary skills and practice so that they are able to facilitate positive outcomes amongst their staff or other parties who might be in conflict.

Positive Parenting

Positive Parenting

This program provides an opportunity to reflect on how the journey is going, what can be done to make the journey a bit easier or at least be better prepared for some of the highs and lows of parenting, while juggling the demands of work.

Retirement Ready

Retirement Ready

This session will help participants understand their current readiness for this significant change, and then assist them in developing greater clarity and direction.

Self Care

Self Care

We now know how important it is to look after ourselves. This program focuses on the impact of compassion fatigue and strategies for looking after yourself.

Work-Life Balance

Work-Life Balance

This engaging time management workshop helps employees learn how to set realistic goals, plan daily activities, prioritise effectively and utilise a range of tools to balance their personal and professional life.

Workplace Anger Management

Workplace Anger Management

We have all experienced someone’s anger either at work or in our personal life, but we have also expressed anger ourselves. This presentation is not just about managing other people’s anger but also an opportunity to reflect on our own emotions and behaviour.

Contact us to find out more about what LifeWorks can do for you on (03) 8650 6262 or email workplace@lifeworks.com.au